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Get instant help with questions about company policies, procedures, and the HEAR program.
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The HEAR Program provides income-based rebates for home electrification upgrades, including heat pumps, water heaters, and insulation.
Homeowners, landlords, or tenants earning up to 150% of the Area Median Income (AMI). Low-income households (<80% AMI) may qualify for 100% rebate coverage.
ENERGY STAR-certified heat pumps, water heaters, electric stoves, insulation, ventilation, and electrical panels/wiring upgrades.
Projects are assigned based on location, rotation, contractor availability, and performance. Contractors may also bring their own leads.
Include make, model, ENERGY STAR ID, line items, rebate amount, subtotal, and customer total. Add 3-day cancellation notice for financing.
Photos of pressure/vacuum tests, airflow readings, surge protection, and equipment nameplates. Must retain geolocation data.
Contractors receive payment within 4–6 weeks after final documentation is submitted and approved by Efficiency Arizona.
No. Contractors must use only pre-approved materials. Co-branding with the program logo is not allowed without approval.
Access training documents, videos, and certification information.
Review company policies and safety guidelines.
Access installation guides and rebate program resources.